PENGARUH KOMITMEN DAN KEPERCAYAAN TERHADAP LOYALITAS PELANGGAN PADA APLIKASI HALODOC DI RUMAH SAKIT ISLAM IBNU SINA PADANG

Fast traslate Icon translate This research is motivated by the phenomenon where a service company must be able to keep its customers loyal so that remain subscribed for long period of time. study aims determine effect commitment and trust in customer loyalty on Halodoc applications at Ibnu Sina Islamic Hospital Padang. The sampling technique uses purposive method. number samples used analysis was 100 respondentsSofiahrilm. analytical method multiple regression analysis, testing hypotheses using statistical t test. results this indicate Commitment has positive significant Customer Loyalty Applications Padang Hospital, Hospital.